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RapsGazette
4 years agoExplorer | Level 3
DropBox Not syncing from iMac Monterey to Dropbox central or Windows
DropBox Not syncing from iMac Monterey to Dropbox central & Windows, any ideas?
- Hey RapsGazette, thanks for reaching out to our Community.
Can you please clarify what you mean by 'Dropbox central'?
And what is the sync status of the Dropbox app on your iMac? You can check this by hovering your mouse over the Dropbox icon in your menu bar.
Also, can you check your account online, to see if the changes you make are syncing there?
Let me know what you find!
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- Hannah
Dropbox Staff
Hey RapsGazette, thanks for reaching out to our Community.
Can you please clarify what you mean by 'Dropbox central'?
And what is the sync status of the Dropbox app on your iMac? You can check this by hovering your mouse over the Dropbox icon in your menu bar.
Also, can you check your account online, to see if the changes you make are syncing there?
Let me know what you find!- RapsGazetteExplorer | Level 3
The Dropbox on iMac did not update to the Dropbox server as the Sharer in another office over the internet, or my Windows machine on my intranet, could not see the update. When the Dropbox icon is opened it usually updates. Cannot see the sync status anywhere.
- Nancy
Dropbox Staff
Hi there, RapsGazette! Hope you don’t mind if l jump in.
If l get this right, you’re unable to see the Dropbox icon on the top part of your iMac device, close to your clock settings, correct?
In that case, can you please open your Finder > Applications folder and try to restart the app from there?
Let me know how this goes, or if I’ve understood something wrong.
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