Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

jeanzbeanz's avatar
jeanzbeanz
Helpful | Level 5
9 years ago
Solved

Dropbox not uploading/ uploading v slow

I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop. I moved a load of photos off my phone onto dropbox on my laptop l...
desktop
sync
upload
windows
  • Jane's avatar
    Jane
    9 years ago
    Hey walwar, 
     
    Let me send over some more details and tips to determine the cause!
     
    • For starters, you may have a look here for some steps to adjust your bandwidth locally. 
    • Secondly, you could try force quitting all other applications and see if this helps improving your syncing speed. 
    • Also, let me ask you whether you’re in a work or home environment. 
    • You could use the link below to check your connection speed through your ISP and local network by using the following link: http://www.speedtest.net/
     
    I’ll be following-up here, so please keep me updated in your reply! 
Bob B.56's avatar
Bob B.56
New member | Level 2
10 years ago

Hi Ed,

I just spent over a week trying to upload about 130GB on two computers, probably about 12 hours per day each. I'm sitting here looking at a sync that says it has 1.2 HOURS remaining. This is a Pro account. Pro means professional in that I and others are using this for business. I'll be switching to something else soon.

Here are a couple of things that you posted here:

  • I spoke to some team members and since these are quite complex issues as it involves a lot of variables,
  • Can you try uploading your files through the desktop client instead of the website?

Please, we are professionals here. Don't insult us.

fwiw... Bob

 

Steven C.10's avatar
Steven C.10
New member | Level 1
11 years ago

I am syncing a backup of 400 gigabytes.

My connection is 50mbps upload speed. I get this or darn near close to it when speed testing the line over and over. 

I noticed that dropbox stopped giving me an ETA and so I restarted the dropbox and after it indexed it would have a speed of around 700 kbps, and 2 days left to sync.

Then i notice 50 kbps and 41 days to sync.

I have been using a pro account since the samsung promotion I was on ended, but why am I even doing this with dropbox? I have a pretty decent tech background, so I knew to ensure my firewall was open and that there was nothing in the settings of the app to throttle itself before even researching it.

Now all I can see is that it will take as long as it darn well pleases I guess, which is a shame because I have to wonder if this is the same with all other services.

Surely this has to have a solution, but i cannot find it anywhere.

it literally was at 20k and 95 days remaining at one point.

NOT ACCEPTABLE.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!