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jeanzbeanz's avatar
jeanzbeanz
Helpful | Level 5
9 years ago
Solved

Dropbox not uploading/ uploading v slow

I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop. I moved a load of photos off my phone onto dropbox on my laptop l...
desktop
sync
upload
windows
  • Jane's avatar
    Jane
    9 years ago
    Hey walwar, 
     
    Let me send over some more details and tips to determine the cause!
     
    • For starters, you may have a look here for some steps to adjust your bandwidth locally. 
    • Secondly, you could try force quitting all other applications and see if this helps improving your syncing speed. 
    • Also, let me ask you whether you’re in a work or home environment. 
    • You could use the link below to check your connection speed through your ISP and local network by using the following link: http://www.speedtest.net/
     
    I’ll be following-up here, so please keep me updated in your reply! 
Douglas S.'s avatar
Douglas S.
New member | Level 1
11 years ago

I have a 5MB upload hard wired internet. Yet when I upload large files using my desktop application, I'm only getting 10-66kb transfer speeds. Why so slow? My ISP has checked and found nothing wrong with my service. Is Dropbox "throttling back" my upload speed? There are no other devises being used that would reduce band width. Please help!

D O.'s avatar
D O.
New member | Level 1
11 years ago

It's a Sunday evening, which, while I would rather not be working, I thought would be a good time to upload a 200 MB file. I figured it would take a few minutes. I've been waiting for an hour and it's just halfway done. This is RIDICULOUS. I could have created an FTP site and uploaded it for the customer in far less time, but the customer uses Dropbox, and I wanted to follow suit.

^ That's not the worst part of it. The worst part is that I cannot use my computer while it's uploading to Dropbox. It uses all the resources available, to the point where a simple Google Search takes about 4 minutes to load.  So I can't even do other work while it's uploading.  (Loading this webpage and trying to send this note has taken me about 14 minutes. It's as if the Internet froze.)

I hate to say it, but it's acting as if it were uploading files that I'm not asking it to sync behind the scenes.  I wish I could monitor the traffic as I upload to DropBox. 

I'm grateful for this thread, as I thought I might suddenly have a virus on my computer.

I am near Boston in the USA.

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