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jeanzbeanz's avatar
jeanzbeanz
Helpful | Level 5
9 years ago
Solved

Dropbox not uploading/ uploading v slow

I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop. I moved a load of photos off my phone onto dropbox on my laptop l...
desktop
sync
upload
windows
  • Jane's avatar
    Jane
    9 years ago
    Hey walwar, 
     
    Let me send over some more details and tips to determine the cause!
     
    • For starters, you may have a look here for some steps to adjust your bandwidth locally. 
    • Secondly, you could try force quitting all other applications and see if this helps improving your syncing speed. 
    • Also, let me ask you whether you’re in a work or home environment. 
    • You could use the link below to check your connection speed through your ISP and local network by using the following link: http://www.speedtest.net/
     
    I’ll be following-up here, so please keep me updated in your reply! 
Douglas S.'s avatar
Douglas S.
New member | Level 1
11 years ago

I have a 5MB upload hard wired internet. Yet when I upload large files using my desktop application, I'm only getting 10-66kb transfer speeds. Why so slow? My ISP has checked and found nothing wrong with my service. Is Dropbox "throttling back" my upload speed? There are no other devises being used that would reduce band width. Please help!

Alexander M.32's avatar
Alexander M.32
New member | Level 1
11 years ago

I was just able to solve this slow upload problem for my computer.

Setup: Macbook 13" retina, Xfinity turbo boost internet, Airport Extreme router

Problem: Trying to upload 250GB to Dropbox showed highly variable upload speeds ranging from 1kb/s to 1,600kb/s.  Both Download and Upload Bandwidth settings at the time were set to "No Limit".  Was trying to upload for 3 days continuously with minimal progress.

First Attempt: I changed the Download Bandwidth limit to 150kb/s and kept Upload at No Limit.  Now, upload speeds stay within 1,200 to 1,600kb/s range consistently.  ETA is 26 hours! (Instead of "Grab a Snickers")

Second Attempt: Upload stalled overnight one hour after I went to sleep.  My Macbook Energy Saver Computer Sleep settings were set to Sleep in 1 hour.  I changed that to "Never". (fingers crossed)

FINAL UPDATE - PROBLEM SOLVED!

Uploading to dropbox continuously at speed of 1300 - 1600 kb/s for more than 24 hours.  

SUMMARY OF CHANGES:

Dropbox Bandwidth Preferences: Download Limit set to 150 kb/s.  Upload set to "No Limit"

Macbook Energy Saver Settings: "Computer Sleep" set to "Never" and "Put hard disks to sleep when possible" box was Unchecked.

Hope this helps some of you find peace of mind.

 

 

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