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(Dropbox on Mac OS Sonoma) Unable to tell if a file is online or offline without opening folders
Hi!
I don't remember exactly when this issue occurred for the first time, I think it started when I upgraded my M2 Pro Mac to macOS Sonoma, but it has become a real nuisance. Basically, there's...
Hey GuoYunshen72! Sorry to jump in here.
This is expected behavior when running the Dropbox for macOS on File Provider app.
Besides the "manage hard disk space” feature, you can also tell most of your files/folders are currently online-only by the grey cloud icon with the arrow located next to them. If the files were available offline instead, you’d be seeing a green checkmark indeed.
I understand why the filesize showing next to them may cause a confusion though, and I’ve passed your feedback over to our team.
If you need something else though, give me a nudge!
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey GuoYunshen72! Sorry to jump in here.
This is expected behavior when running the Dropbox for macOS on File Provider app.
Besides the "manage hard disk space” feature, you can also tell most of your files/folders are currently online-only by the grey cloud icon with the arrow located next to them. If the files were available offline instead, you’d be seeing a green checkmark indeed.
I understand why the filesize showing next to them may cause a confusion though, and I’ve passed your feedback over to our team.
If you need something else though, give me a nudge!
So Dropbox does not show green or gray check icons.
Is it a version update?
That's been driving me crazy for the last week!
I've tried uninstalling it, deleting the cache, etc.
If so, what a wrong UX decision you guys have made!
