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nadahashmi's avatar
nadahashmi
Helpful | Level 5
2 years ago
Solved

Dropbox options to share a file/folder aren't available when right-clicking on Mac

hi,

 

I am on a Mac with Sonoma 14.4.1 - I use to be able to right click on the file or folder to share or copy dropbox share link. However, while I see it on the top menu bar - I now have to navigate to a web browser to share any file or folder. 

I not sure what happened that I cannot share directly from my mac - 

 

thanks,

Nada

 

desktop
Mac
Share
Shared Links

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey right click, can you please also check if the Dropbox system extension is enabled in your settings here?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for trying out these options, right click! You didn’t mention if this occurred after a specific Dropbox/OS update. 

     

    I can also see in our system you’ve been in touch with our support team; please check their email as well, when you get the chance.

  • right click's avatar
    right click
    Explorer | Level 4
    2 years ago

    I am not really sure.. It was working fine, then 2 or three weeks ago it disappeared. Dropbox updates automatically and I can't say that I pay attention to when it updates.

     

     

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