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astuterooster's avatar
astuterooster
New member | Level 2
3 years ago

Dropbox shares wrong folder

On two separate instances, I've had Dropbox share the wrong folder to someone. I'm not sure if this is a bug or if I'm doing something wrong. Here's what's happening: I have several clients with wh...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey astuterooster, thanks for reaching out to our Community.

 

This does sound like a strange issue both in the case of human error and Dropbox error.

 

To be honest, there's really no way of seeing why this happened, but if you notice this happening again, perhaps you can take some screenshots, or even better a screen recording of it, so our team can investigate further.

 

Does opening the folder and sharing it from within, instead of just selecting it, help?

 

Let me know.

1M1Mx's avatar
1M1Mx
Explorer | Level 3
3 years ago

I'm having the exact same problem right now.

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