Forum Discussion

lloydschroeder's avatar
lloydschroeder
Explorer | Level 4
3 years ago

Dropbox sharing not visible on Finder nor the green synced icons on Sonoma for Mac

Help please! I can not for the life of me get the sync icons back, nor the right-click Dropbox options that I used to have last week. I have deleted, re-installed, reset and tried numerous other things. Can I send a log? How do I even do this?

 

Thanks in advance!

11 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi again, lloydschroeder! I’m afraid that’s not possible at the moment. 

     

    I’ve left an internal note to our team though, so that they can check your latest message as soon as possible.

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