Forum Discussion

klantz's avatar
klantz
Explorer | Level 3
3 years ago

Dropbox status icon not displaying for only one file

I have been using Dropbox for several years without incident -- to share files between several Macs. Yesterday, however, I saved a file to Dropbox that is not displaying any status icon in the Finder...
desktop
Dropbox Basic
Mac
Preview
sync
petrholusa's avatar
petrholusa
Explorer | Level 3
2 years ago

Regular folders. 

 

 

 

 

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Do you have any other cloud service providers running like OneDrive? 

 

Could you try temporarily quitting all of them and see if the icons appear in the Dropbox folder?

  • petrholusa's avatar
    petrholusa
    Explorer | Level 3
    2 years ago

    Thanks. All I know that onedrive could be doing this but I am not using it and it's off. That's all I have active from easy access. No additional cloud service for files. 

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    When you uninstalled and reinstalled the app, did you perform an advanced reinstallation?

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