Forum Discussion

Debjpats's avatar
Debjpats
Explorer | Level 3
2 years ago

Dropbox stops syncing between laptop and iPhone.

My Dropbox will recurrently stop syncing between my laptop and my iphone.  I have read the instructions about syncing but cannot seem to locate the exact spot that asks the questions about are all fi...
desktop
Mobile
sync
Debjpats's avatar
Debjpats
Explorer | Level 3
2 years ago

When I hover over the Dropbox icon, there is nothing that it says.  I have tried to redownload Dropbox but get an error message.  I checked to see that Firewalls are accepting Dropbox so should be no issue there.  

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Debjpats, I'm jumping here to help! 

 

Are you checking the little Dropbox icon on your task bar, next to your WiFi? 

 

As for the error message you get when downloading the app, would you mind clarifying? 

 

Also, I'm assuming that when you add content to your mobile app on your iPhone, you're able to see it online, right? 

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