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Dropbox stuck on sync or index
hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago.
i notice that if i use old version (114.4.426) of the app everything is back to normal but the app...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the update scottlaw75!
Like Leen K. mentioned, is it possible that you have other security programs, an antivirus or a firewall perhaps, that could be blocking the Dropbox application from connecting?
Try temporarily disabling them, quit the Dropbox app and re-launch it, to see if that helps.
Let me know how it goes!
Like Leen K. mentioned, is it possible that you have other security programs, an antivirus or a firewall perhaps, that could be blocking the Dropbox application from connecting?
Try temporarily disabling them, quit the Dropbox app and re-launch it, to see if that helps.
Let me know how it goes!
I appreciate the feedback from you both. I can certainly try the hotspot connection to my phone but I am on my home internet so I believe it has to do with work IT settings that i have no admin privilege to shut off unfortunately. The thing is, it worked all these years until recently. I figured maybe it had something to do with recent Windows 10 updates possibly? Who knows, might just delete app from computer and use website from now on even though that is far less convenient I tried some other "fixes" I found on the internet such as resetting certain things in the CMD line but always run into admin rights issues (even if i run CMD as "administrator" it still seems to have limits). 😞
