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dingli's avatar
dingli
New member | Level 2
8 years ago
Solved

Dropbox won't upload my image which is 102 Mb tiff format

Using Mac book pro Dropbox won't upload my image which is 102 Mb tiff format. Why is that i have also tried uploading a small jpg image still says there was a problem with the server try again. Pleas...
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  • Jay's avatar
    Jay
    8 years ago
    Hi there, could you try switching browsers to see if this helps? 
     
    Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 
     
    Let me know how it goes!
  • dingli's avatar
    dingli
    8 years ago

    Thank you it works fine with Safari so i will be using dropbox with safari from now on. Thank you

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
Hi there, could you try switching browsers to see if this helps? 
 
Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 
 
Let me know how it goes!
dingli's avatar
dingli
New member | Level 2
8 years ago

Thank you it works fine with Safari so i will be using dropbox with safari from now on. Thank you

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