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Email to Dropbox not working, no files uploading.
I've been using the email to dropbox function pretty consistently for a few months now. Just today I noticed it doesn't seem to be working. I have an application setup to email invoices to my dropbox...
Hi Everybody,
This issue should have been resolved for all users. Please let us know if it is still affecting you.
Email to Dropbox only works when files are attached, rather than included inline in the email itself. When using this feature, please make sure to add files as an attachment.
IA Accounting can you try emailing your your file(s) as attachments and let us know if this is working for you?
Thanks,
Ben
My files arrived overnight too.
I did a test this morning and it took 1 hour + for the file to reach Email Attachments.
However, on a further test just now it arrived instantly, so seems resolved for the minute.
Never had Email to Dropbox glitch out on me like this before. Would be a shame if it were to become a frequent occurrence, as it is a useful tool, but it needs to be reliable: All the time.
Seems like it may be working again. ocHoco I completely agree with the need for reliability. I use this function dozens of times a day and up until yesterday it worked flawlessly.
- Megan
Dropbox Community Moderator
Hey everyone, I hope you're doing well!
I checked in with our Team, and it seems that the issue is resolved and everything is back to normal.
If you still face any problems with this, let me know. Thanks!
Jumping in here too, I have set up up new email address after my original did not work, and still nothing is coming in to my dropbox. Not even seeing and 'attachment' folder. Have used the most up to date dropbox email and have sent from outlook and gmail, both with no success
Share is not working. The option to share a file has changed, and can apparently no longer find my contacts on dropbox to share. Is this a windows 11 issue? I cannot share any files from dropbox to my team!!
- Walter
Thanks for the additional information LM15 - much appreciated.
Would it be OK if we sent you an email to have a further look internally at this point?
As for your issue KenGoat1, since it doesn't appear to be related to the OP here I'd suggest that you opened a new thread providing as much information as possible.
This issue appears to be back.
Hmm. Yes, I too can confirm a file emailed to Dropbox ten plus minutes ago hasn't reached it.
Oh dear.
