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Forum Discussion
jamesalm
1 year agoHelpful | Level 6
Email to Dropbox not working, no files uploading.
I've been using the email to dropbox function pretty consistently for a few months now. Just today I noticed it doesn't seem to be working. I have an application setup to email invoices to my dropbox...
- 1 year ago
Hi Everybody,
This issue should have been resolved for all users. Please let us know if it is still affecting you.
Email to Dropbox only works when files are attached, rather than included inline in the email itself. When using this feature, please make sure to add files as an attachment.
IA Accounting can you try emailing your your file(s) as attachments and let us know if this is working for you?
Thanks,
Ben
jamesalm
1 year agoHelpful | Level 6
Yeah it's definitely broken at this point. I also consider this feature mission critical. Last time I had luck when generating a new dropbox email address but that solution isn't acceptable to me. I have this email inputed into a few dozen different places and having to change it every few weeks just isn't worth the hassle. Id rather use my free onedrive subscription and pay for zapier to get the same functionality w/o the hassle.
ocHoco
1 year agoHelpful | Level 6
So my documents arrived last night between about one and a half to two hours after I sent them.
And on trying just now I see it's back to instant.
For me, an occasional delay on the scale of one to two hours isn't currently a massive deal. I use it for personal/casual use and seldom need files to reach their destination instantaneously.
I totally understand though how for some of its users time could be critical, and how delays of these kind, should they become a regular feature, could drive these users away from Dropbox to a more reliable service.
Does anyone know if this issue had ever been a 'thing' with Email to Dropbox prior to jamesalm raising it here a month ago?
I'd been using Email to Dropbox for about six months, and never had it prior to last month. I also seem to recall finding only this single thread about it on these forums.
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