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Error 400 when shared link is clicked
I regularly host files and folders in my Dropbox that are shared with clients. Since October 1st these share links do not work. Dropbox will generate a share link but when my client clicks on it they...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorSorry to hear about this, tmolinaro.
Just to clarify, the new shared links that you’re creating, do they also throw a 400 error after some time has passed, or are they working alright after that?
Did this error start showing for all shared links nonetheless, or for older ones?
Can you send me a screenshot of it, so that I can check it, too?
Keep me in the loop.
It is for all share links. After my account was upgraded to the next level (during your recent reorganization of older clients), older links stopped working. This is a separate issue. All new share links give an error 400 when my clients click on them (using various browsers, computers, OS, etc - the issue is consistent). The issue does not clear up when any amount of time as passed. My clients have waited 24 hours to click on the links before and it still didnt work.
