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Error 400 when trying to open a link someone shared
This Error 400 message keeps popping up. I don't use dropbox too often but it first happened a week ago with one file. Eventually, a friend resent the link days later and it worked. Now someone el...
Hannah
Dropbox Community Moderator
Dropbox Community Moderator
I found in a comment in another forum that suggested a folder might be too big to share via a link. (seems odd since everything is cloud-based and the link should just be a pointer to the online folder.) This folder does contain LOTS of large video files so my workaround at this point is to share subfolders by project rather than the whole top level folder which seems to work.
It is a team folder, yes. The link doesn't exist in the page link you referenced above to delete it (since it's a team folder, I presume?).
- Hannah
Thanks for the update, Monica!
Are you an admin on the team?
And is the person you've shared the link with a member of the team, or an external user?
If they're not on the team, make sure to check that external sharing is enabled in your admin console.
I am an Admin;
The folder I'm trying to share would be shared with an external user, not a team member.
External Sharing is turned ON(Anyone)
Shared Links Outside Your Team is ON.
Default Access for Shared Links is ON (I left both of these last two settings at their defaults when I created the sharing link)
- Hannah
Thanks for the update, Monica and happy Monday!
Can you send me a screenshot of the settings of the link itself?
To see these settings, click on the share button next to the folder on dropbox.com, and then click on the gear icon.
