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essendondave's avatar
essendondave
Explorer | Level 4
3 years ago

error 404 can't find file

Hi all,

My recipients keep getting error 404 can't find file. I've tested myself in private window and getting the same problem. It works when I'm signed in. I've checked the link and it's current. I've checked settings and it's set to anyone with link can edit. Appreciate your help.

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5 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey essendondave, thanks for posting to our Community.

     

    Is it possible that your links might be banned?

     

    Are you able to create new ones for other files?

     

    Let me know and we'll go from there.

  • essendondave's avatar
    essendondave
    Explorer | Level 4
    3 years ago

    Hi Hannah,

     

    It doesn't say it's banned anywhere. Here is the error below. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi essendondave, could I send you an email, in order for us to have a closer look into this? 

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