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Forum Discussion
Error 415 when trying to print files from the website
Device
(Computer)
Operating System/Browser (if using the web)
(Windows 11)
Dropbox App Version (if using the app)
(latest version)
Syncing Status
(I don't know)
Question or Issue
Hi, I have a problem with Dropbox and I don't know which is the cause. I usually upload books I need at school in my Dropbox in order to use them with kids at school. Sometimes I need to print some pages from these books and every time I needed it always works. Now I upload other 3 books. The upload went ok, I can see the books on the website (and also at home) but from the website I can't print any pages. These three books go from 121,000KB to 139,000KB... the other books are less than 100,000KB. Could be this the problem? The weight? If it is correct, how can I solve the problem? Thank you
2 Replies
- Hannah
Dropbox Community Moderator
Hey Texana, thanks for letting us know about this issue.
Since it's an issue that's related to our website, can you please follow the troubleshooting steps in this article, to see if they help?
Let me know how it goes.
