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Robertson_NC's avatar
Robertson_NC
Helpful | Level 5
2 years ago

Error 500 when trying open shared links

Is this genuinely fixed? Now when I visit links to individual files—folders seem to work fine and these are not links I tried when the site was down—the file preview pops up as expected and then is a...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Robertson_NC wrote:

Is this genuinely fixed?

That's a different issue separate from the error 500 earlier today. I've moved your post to the relevant thread. See Hannah's reply above.

Robertson_NC's avatar
Robertson_NC
Helpful | Level 5
2 years ago

Hannah's reply saying that it is a cache issue? As mentioned, I have cleared my cache multiple times, have restarted Safari and have been able to reproduce this multiple times using new links that were not tried while the site was down, meaning that errors for those links have no way of being cached.

 

ETA: I have now restarted my Mac as well. Still getting an image preview, replaced almost immediately by the error message.

  • Robertson_NC's avatar
    Robertson_NC
    Helpful | Level 5
    2 years ago

    Here is a screen recording:

     

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