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Forum Discussion
keturner12
3 years agoExplorer | Level 4
Error: "This link isn't quite right. Usually this happens when the link wasn't copied exact right"
I have been trying to share a FOLDER (not a link) with several of our music club members. About 1-2 weeks ago, members told me they could not access the folder because of the following error message...
Timm Preusser
3 years agoNew member | Level 2
I do have exactly the same problem with several users. Most of them (maybe all?) had accepted an invitation to the folders a while back, some of them 3-4 years back. They rarely or never used their credentials. Now, when they need the folder, they say that they don't see it in their dropbox. So I sent out a new invite. When they click on it, they get the problem the other posters described alreday: "This link isn't quite right
Usually this happens when the link wasn't copied exactly right." - Remember - I did not send a link. I just sent an invitation to join the folder.
Can you help me?
Thanks, Timm
Walter
Dropbox Community Moderator
2 years agoHey all, thanks for flagging this with us. Our team is aware of this behavior and working on it.
For now, if you're affected by this, you can either:
- create a new folder, copy the content over, and share it with the desired members. This option involves initiating a fresh folder, duplicating the existing content, and then sharing it with the intended members. It allows you to maintain your usual process of inviting members
- Share the existing folder(s) via direct links only (not invite members via email). Alternatively, you can opt for sharing the existing folders by generating shared links.
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