We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
dropmeinbox
2 years agoExplorer | Level 3
Every time I move a file btween shared folders it'll recreate the file of 0 bytes in original folder
Say I have this in my Dropbox: ~/Dropbox/shared/folderA/foo.txt ~/Dropbox/shared/folderB/ The folder "~/Dropbox/shared/" is shared between 2 Dropbox accounts. Then I move "foo.txt" from "fold...
Jay
Dropbox Community Moderator
2 years agoHi dropmeinbox, is this occurring with any shared folder or just that specific shared folder?
Could you test this in a shared folder with a different member added to it, instead of the previous shared folder member?
dropmeinbox
2 years agoExplorer | Level 3
Jay wrote:Hi dropmeinbox, is this occurring with any shared folder or just that specific shared folder?
Could you test this in a shared folder with a different member added to it, instead of the previous shared folder member?
Hi Jay ,
Yes the issue can be reproduced in any shared folders (and any sub-folders of them). For now I don't have another Windows PC to test another Dropbox account. Will update later when I get the result.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!