Forum Discussion

babadb's avatar
babadb
Explorer | Level 4
6 years ago

Excel files slow sync (cloud)

Excel files, and only excel files are very slow to cloud sync. LANsinc is fast but the sync indicator on the dropbox icon stays on for a long time. I tested by saving a very small excel file, 10kB, t...
desktop
Microsoft Office
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi babadb; welcome to our Community!

 

Can you please clarify if you're referring to changing the file's status to 'Online Only' via our Smart Sync feature or just uploading the files?

 

While at it, can you send me a screenshot of what you see so I can have a visual too?

 

If you could provide your computer's OS and the app's status within your computer's system tray/menu bar too, I'd appreciate it. 

 

Thanks! 

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