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External drive backup complete, but vast difference in sizes
I used Dropbox to backup my external drive with 520GB of content. The backup is complete and Dropbox says it's in sync, but the size of my back up is only 428GB. Such a discrepancy scares me. Is there some really good compression, deduplication, etc. being applied?
Thanks!
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- Sure! That would be appreciated. Thank you!
- Jay
Dropbox Community Moderator
Hi socksinacan, I've emailed you directly, could you reply to the email to assist further?
I've got a similar discrepancy with all the external drives I'm backing up. Please can you share what causes this?
- Hannah
Hey _adamdunbar, thanks for the nudge here.
Can you please let us know, which version of the Dropbox app you're running and what the sync status is?
You can hover over the Dropbox icon in your system tray/menu bar, to see this info.
Also, does your backup appear to be correct in your backups page online?
I am running the latest version of DropBox backup. I literally downloaded and installed it 1-2 weeks ago.
Sync status for all three of my external drive backups show Done with a green tick.
The backup page in the online web ui shows a discrepancy in the sizes. E.g. the actual data on each drive is considerably more than the displayed size of each backup.
I also checked some of the folders and can clearly see data missing.
- Megan
Hi _adamdunbar, thanks for the added info!
When you say that data is missing, do you refer to the online content, or locally?
Can you also send us a few screenshots of the discrepancy you see on each drive's data size, so we can have visual too?
