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Coley's avatar
Coley
Explorer | Level 3
2 years ago

"Failed to load Dropbox Embed..." when other users are viewing the videos on my Paper doc

Hi all,  I created a document with 3 videos, all of which total 10 minutes. When I share this document others get this message: "FAILED TO LOAD DROPBOX..."   I'm able to view the videos w...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the additional info and the ticket numbers, Coley.

 

I can see that your case has been sent to our specialists on a different ticket, so make sure to keep an eye on that email thread for any updates from the team.

 

I have raised the priority of your case, so you'll be getting a response the soonest possible.

Coley's avatar
Coley
Explorer | Level 3
2 years ago

OK, thank you!

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