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Silentcartoonist24's avatar
Silentcartoonist24
Explorer | Level 3
2 years ago

File access request on a shared file

I got a notification where someone is asking for access to a file that I made so that anyone can download. Why and how does this happen?
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Silentcartoonist24, if you go through the sharing settings for the link, can you confirm it's a "can view" one and not a "can edit" one?

 

You'll find these settings if you click on the "share" button next to the file in your "all files" page.

Silentcartoonist24's avatar
Silentcartoonist24
Explorer | Level 3
2 years ago
Yeah it’s set to “can view”.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    HI Silentcartoonist24, this is the new behavior with shared links, that users can request access to the file itself, and add it to their account, making them members to the file.

    • Silentcartoonist24's avatar
      Silentcartoonist24
      Explorer | Level 3
      2 years ago
      Is this something that can happen on all versions of Dropbox, including basic?
      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Yes, this is currently on all Dropbox plans, free and paid alike.

    • Silentcartoonist24's avatar
      Silentcartoonist24
      Explorer | Level 3
      2 years ago

      I still have trouble understanding this, though…I tried making alt accounts to try and recreate the same scenario, but I haven’t found any ways others could just submit an access request vs just downloading it.

       

      could this be something that happens between the free version and a paid version?

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Could you send us a screenshot of what you see when you load the link on an incognito window Silentcartoonist24 ?

         

        If you could also include a screenshot of the email and the notifications you got about this, I'd appreciate it.

         

        Apart from that, can you clarify the anatomy of the URL of the shared link at hand? Are we talking about http://Dropbox.com/s/, http://Dropbox.com/sh/, or http://Dropbox.com/scl/ ?

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