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Forum Discussion
File access request on a shared file
I got a notification where someone is asking for access to a file that I made so that anyone can download. Why and how does this happen?
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHI Silentcartoonist24, this is the new behavior with shared links, that users can request access to the file itself, and add it to their account, making them members to the file.
I still have trouble understanding this, though…I tried making alt accounts to try and recreate the same scenario, but I haven’t found any ways others could just submit an access request vs just downloading it.
could this be something that happens between the free version and a paid version?
- Walter
Could you send us a screenshot of what you see when you load the link on an incognito window Silentcartoonist24 ?
If you could also include a screenshot of the email and the notifications you got about this, I'd appreciate it.
Apart from that, can you clarify the anatomy of the URL of the shared link at hand? Are we talking about http://Dropbox.com/s/, http://Dropbox.com/sh/, or http://Dropbox.com/scl/ ?
The link I shared on the forumWhere the link goes
What happens when I click “Download“What happens when I continue without signing inEmail NotificationDropbox Notification(Image 1) The link I shared. The URL uses “Dropbox.com/s/“
(Image 2)
Where the Link goes to in incognito mode
(Image 3) what happens when I click “Download,
(Image 4) What happens when I continue with download only
(Images 5 and 6) The email and in app notifications respectively.
- Walter
Thanks for the additional information and the screenshots too Silentcartoonist24
Would it be OK if we sent you an email to have a further look internally at this point?
