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Silentcartoonist24's avatar
Silentcartoonist24
Explorer | Level 3
2 years ago

File access request on a shared file

I got a notification where someone is asking for access to a file that I made so that anyone can download. Why and how does this happen?

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Silentcartoonist24, if you go through the sharing settings for the link, can you confirm it's a "can view" one and not a "can edit" one?

     

    You'll find these settings if you click on the "share" button next to the file in your "all files" page.

  • Silentcartoonist24's avatar
    Silentcartoonist24
    Explorer | Level 3
    2 years ago

    Thanks for getting back to me!

     

    it’s a file that I’ve shared the link to a Procreate forum about 4 years ago. The notification both appeared on my account and the same email address that sends me notifications any time someone leaves a comment on the shared file. The file is set so that anyone can download it and I’ve never had a file access request notification until today. So I felt a little concerned. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there Silentcartoonist24 - thanks for using Dropbox and welcome to our Community!

     

    Can you clarify if you're talking about an email notification or a notification you got within the app or on the website?

     

    Did you share a file or a folder via a link recently? 

     

    Let us know more and we'll take it from there. 

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