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Forum Discussion

Jonathan M.5's avatar
Jonathan M.5
Helpful | Level 5
7 years ago

File opened "x minutes ago" when I didn't open it?

I was looking for a file I'd accessed on my phone, but was having a struggle seeing files based on how recently I'd accessed them so I tried on the web client instead   I was shocked to see vario...
desktop
sync
Web
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey ee22 - sorry to jump in here, but I just wanted to mention that the events page would be your best bet to find out more about what happened in this case.

 

Did you take a look to see if the actions are logged there and if so, check the user or the application that initiated them? 

 

Apart from that, you can have a look at your Security page for any unknown devices or web sessions. 

ee22's avatar
ee22
Explorer | Level 3
2 years ago

Hi Walter,

 

I've returned to this thread because my issue happened again.

 

When I am on the homepage (https://www.dropbox.com/home) and I filter the 'All Files' list by 'Recent' I see activity that files have been opened that I have not recently visited. But when I look at the Activity log you mentioned, that appears to be accurate.

 

Why is this happening? Is this a security-related issue?

 

Thanks.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the nudge on this ee22 

     

    Could you let me know if you notice any difference in the Recents area if you log into your account through another browser? 

     

    Also, where do you usually access your files from? Is it locally on your devices, through the website or via a 3rd party app/integration? 

    • ee22's avatar
      ee22
      Explorer | Level 3
      2 years ago

      Same issue on Safari (Version 15.6.1) and Chrome (Version 121.0.6167.184) I access my files on my computer and through the Paper app (iOS). All three reflect the same recent activity

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thanks for the additional information ee22 

         

        Would it be OK if we sent you an email to have a further look internally at this point? 

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