Forum Discussion

fabmol's avatar
fabmol
Explorer | Level 3
3 years ago

File request folders not syncing

Hi   I use file requests heavily and up until a few days ago any new files uploaded through file requests would show up on my desktop pretty quickly.    Over the last few days, uploaded files...
desktop
Mac
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks, keep us informed on any updates!

fabmol's avatar
fabmol
Explorer | Level 3
3 years ago

Hi

 

So files are syncing but the folder structure (based on last upload) doesn't change. See below, there was a file uploaded (just under green bar, that's the folder). Usually the file just uploaded would push the folder to the top of the file requests list as I sort by most recent. 

 

It not happening

 

 

 

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Have you tried refreshing Finder by moving to another folder and then back into this folder? 

    • fabmol's avatar
      fabmol
      Explorer | Level 3
      3 years ago

      yes I have as well as force quit finder

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Does this behavior (where the file doesn't move up automatically) occur with other files, and not just file requests?

         

        What about in other folders unrelated to Dropbox? 

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