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Forum Discussion

SimonB_DO's avatar
SimonB_DO
Explorer | Level 3
2 years ago

File request upload failing on large file

Hi, seems that I can't actually talk directly to dropbox without upgrading my plan so I will try the hive mind! Our company has steered away from using Dropbox but clients have provided file reques...
File requests
sync
upload
Web
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi SimonB_DO, thanks for bringing this to our attention.

 

In general, for some paid plans, it should be possible to upload up to 250 GB via a file request.

 

Could you try switching browsers to see if this helps?

 

This will help me to assist further!

SimonB_DO's avatar
SimonB_DO
Explorer | Level 3
2 years ago

Hi Jay, I should have said, this is when tried in both Chrome and Safari.

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