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SimonB_DO's avatar
SimonB_DO
Explorer | Level 3
2 years ago

File request upload failing on large file

Hi, seems that I can't actually talk directly to dropbox without upgrading my plan so I will try the hive mind! Our company has steered away from using Dropbox but clients have provided file reques...
File requests
sync
upload
Web
SimonB_DO's avatar
SimonB_DO
Explorer | Level 3
2 years ago

Hi Nancy, incognito mode looked good for a while and the upload got to 100% and then failed. Pictures attached for reference. I will try a different internet connection from

home this evening.

 

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

We recently had a different issue with File Requests, that has since been fixed SimonB_DO.

 

I'm not sure if these could be correlating, but I'd definitely appreciate it if you could give it one more try and let me know. 

  • SimonB_DO's avatar
    SimonB_DO
    Explorer | Level 3
    2 years ago

    Hi Megan,

     

    So over the weekend I tried a different Mac, using different external storage on a different internet connection and the same thing. It shows 100% uploaded and then fails out saying 0/1 uploaded, try 1 again.I am waiting to see what the client wants to try next! Thanks

     

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