File Requests - Multiple Files at a time

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Daphne wrote:

Hey there brendym,

 

Can you let me know if when you are prompted to choose files to upload, you’re able to tap and hold to allow you to multi select files?

 

Let me know - Thanks!

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Hey @Daphne, no it's not possible to tap-hold and select multiple files. Tried on multiple android devices to the same effect.

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Daphne wrote:

Hey brendym,

 

Would you let me know the OS versions of the mobile devices you tried out? I tested this on a few android devices here and was able to tap and hold to choose multiple photos to upload at a time to the file request. 

 

The exact steps I took was to open the file request link in the device’s web browser, choose to “Upload files” and then selected “Documents”. Then I was able to go into the gallery and multi-select files by pressing the first file until it was selected and subsequently tapping normally other photos. Are you perhaps following a different method?

 

I’m looking forward to your reply - Cheers!

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Hey again :-)

Thats the exact process I attempted but doesn't let me select multiple files. The device I have here at the moment is on Android 6.0.1 Marshmallow.

I'll check the android versions of the other devices I used on Monday as the other staff with android phones aren't back until then.

Edit: Also tried on a Galaxy Note 8 Android 7.1 and has the same issue where you can only select one file at a time. Long pressing doesn't let you select any others.

This is actually a limitation with the default Android app which is launched when you click 'Choose Files'. It has nothing to do with Dropbox or their apps.

I've got a Samsung Galaxy S20 FE and I also noticed the problem of not being able to select multiple files with a Dropbox 'request files' link. When you click the link, a 'Choose an Action' prompt appears, you can select things like 'Capture image' or 'Camcorder'. The default Samsung file manager app is called 'My Files'. You select that, and it won't let you select multiple files (even if you try to go to 'Google Photos' app thru the My Files menu, and select multiple photos, it only uploads one file to the page. Try it yourself).

So I downloaded another File Explorer app thru Google Play Store (found a free one with no ads!) and after installing and restarting my phone, I now have that app as an option when I click 'Choose Files'. This one is simply called 'Files', it appers along with 'Capture Image' and 'Camcorder' and 'My Files' etc. If I select this new app, 'Files', and select multiple files / photos, they will all be added to the upload list and bam, happy days.