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Forum Discussion
Files added from one connected computer do not sync automatically to another
Hi all,
I need your advice if you have similar experiences. Thank you in advance. I'm using window system working from home, in my office, and using my two desktops, android phone, and ipad pr...
Are you an AI or a human?
I wasn't supposed to rely on an external drive, but due to Dropbox's unreliable syncing, I had to purchase one to ensure offline access to my files. Despite Dropbox being set up for online access by default, it fails to address the syncing issue and instead checks my external disk.
It feels like the focus is solely on rebooting to resolve issues, which isn't an ideal solution. Constantly rebooting my computers to address problems isn't solving the issues.
I'm looking for professional advice from Dropbox to address this issue. My files have intermittently disappeared and reappeared in Dropbox folders where I originally stored them. However, during these periods, I cannot locate them on my computers or in any other Dropbox folders.
Rich
Super User II
Super User II
Alan J wrote:
Are you an AI or a human?
Hannah and everyone else here are all very much human.
I'm looking for professional advice from Dropbox to address this issue.
The best advice to give is don't place the Dropbox folder on an external drive. Unexpected things can happen, including data loss and syncing issues, as you're experiencing.
The first step to troubleshoot this issue would be to move the Dropbox folder to a local drive and not use Dropbox with an external drive.
