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gfnov's avatar
gfnov
Helpful | Level 5
6 days ago

Files are waiting to be uploaded on Android but never do

Question or Issue I typically send files from my Android phone to my Windows PC using Dropbox, sending them to the Sent folder. I do this by using the Share feature on file manager app. Today, it...
Android
Mobile
upload
gfnov's avatar
gfnov
Helpful | Level 5
6 days ago

Walter, I did not log out after clearing the cache, so I tried again, first logging out and then clearing the cache. When I tried to sign back in, it says "Sign-in Failed. Can't connect to Dropbox. Make sure you're online, or try again later." I'm definitely online, as I can connect to websites through Chrome. I don't see the point in uninstalling, as I tried accessing my Dropbox files on my tablet, and it says "Couldn't load file. Check your internet connection." So that's not working either. I last updated a Dropbox file on January 25, at 4:14 pm, from my PC, but I just noticed that it has been several weeks since Dropbox files on my tablet have been updated (of course, I can't check the status on my phone, as I can not log in there). It's a mess.

gfnov's avatar
gfnov
Helpful | Level 5
6 days ago

P.S. I ran a test and determined that I can still add files to Dropbox from my PC. Not that I can access them from anywhere, of course.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 days ago

    Thanks for clarifying that gfnov - can you forward us the screenshot I requested now?

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