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DrAJP's avatar
DrAJP
Helpful | Level 6
3 years ago

Files automatically shifting to cloud only

Greetings,

Many of my files keep automatically shifting to an online only setting. I've re-downloaded them and then a few days later they are only in the cloud again. I've been using Dropbox since 2012 and just started having this (very frustrating) issue. (And I've only used 5.1 % of my 2 TB space)

Thank you

desktop
sync

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  • hamiltonia's avatar
    hamiltonia
    New member | Level 2
    3 years ago

    I recently noticed this problem as well. Set up a new computer, installed Dropbox, set it to make everything available offline, and then it doesn't. Right clicking on the root folder and making everything available seems to work to resolve the problem as all of the files start downloading - but this is a regression from previous behavior. 

     

    I have some computers where online only makes sense, and others where I want a complete sync to a dedicated Dropbox storage drive. Please make this feature behave as it did in the past, I shouldn't have to ask twice (the advanced install step should honor my choice), and risk not having files available when I need them.

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