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Forum Discussion
MathewCross
3 years agoHelpful | Level 6
Files do not get downloaded automatically on Mac
Hi there,
I am experiencing an issue with files added by other users after installing the new Dropbox on MAC OS 13.1 (22C65). I need the files to be downloaded automatically to my drive instea...
- 3 years ago
I think a resolution may be to right-click the parent folder (DropboxFolder > YourFolder) and select "Make Available Offline".
When I did this, I got the green tick on the folder, then the files started adding the green tick, and then files created and placed in there form another source downloaded automatically.
Test it and see if this works for you. It now works for me. Saves me a bit of concern too wit the visual prompt of the green tick.
EDIT - you can also do this to the Dropbox folder. So that might be the better solution!
Jay
Dropbox Community Moderator
3 years agoHi MathewCross, are you on the latest version of your OS? It sounds like you're on the new version of the Mac OS Dropbox app, on which files are defaulted to online-only.
marktb1961, is this for all files on the site, or just certain files aren't syncing down? Do they have a compatible file name to allow for the download?
MathewCross
3 years agoHelpful | Level 6
yes, I am on both new Dropbox and MAC OS, does it mean I am not able to use dropbox as I used to?
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