Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
surajkjha
4 years agoExplorer | Level 4
Files in a shared folder went back to their previous versions, after I was removed from it
One of my clients shared her dropbox link with me. I started working on the shared files using my local dropbox folder on my desktop. while i had access she could check that work is getting updated o...
- 4 years ago
Hi there and happy Monday!
I don't think transfer would also be a viable solution to what you're trying to do.
Perhaps you might want to consider shared folders with wildcards in your Excel formulas.
Wildcards, e.g. "%HOMEPATH%”, would let you point to a location without having to worry about different usernames in the path, if the other user has the Dropbox folder located in the default location.
You can see more info here.
Hannah
Dropbox Community Moderator
4 years agoHey surajkjha, thanks for letting us know about this.
This does sound a bit strange. What does your client see when they go to the folder on dropbox.com?
Are the most recent versions missing from there too?
If so, can you have them check the version history for the files, to see if the updates show up there?
Keep me posted.
- surajkjha4 years agoExplorer | Level 4Well files are there on Dropbox.com but the main reason why we used local desktop Dropbox folder is because files were showing #ref error on Dropbox.com. So we decided to work on local desktop so that files can be linked and cell references can be made. Once the work got completed she removed access and as a result she said that all the files went back to original version on her local desktop.
As a matter of fact, i have all all files with updated version on my desktop Dropbox folder. But she hasn't.- Hannah4 years ago
Dropbox Community Moderator
Thanks for the update here!
Can you confirm that you're both looking at the same folder?
Is it possible that your client sent you a shared link to the folder instead of an invitation to a shared folder?
If they just sent you a link, you'd have the options to 'download' the files or 'save to Dropbox', when you opened the link, which would create a copy of the folder in your Dropbox.
That means that any updates you would make, wouldn't appear in the account of the person that shared the link with you.
- surajkjha4 years agoExplorer | Level 4Yes, she shared the link to Dropbox and then gave access.
Assuming it was a shared link and not invitation, can you please mark the difference and explain how can I solve the issue so that she can have access to updated files
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!