Forum Discussion

untiedsocks's avatar
untiedsocks
Explorer | Level 3
6 months ago

"Files may have been deleted” error when trying to upload long videos

i try to upload longer videos to my dropbox and all i get is an error message saying the files “may have been deleted”. how do i fix this 
Error Messages
upload
untiedsocks's avatar
untiedsocks
Explorer | Level 3
6 months ago

i’m manually uploading them. i tried a few of those steps, clearing the cache and reinstalling the app. one of my files is uploading but i will see if the weird ones upload too. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Keep us in the loop, untiedsocks! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!