We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
MountainGram
2 years agoHelpful | Level 5
Files not syncing from my Surface
I saved my most recent version of a manuscript on Monday, May 5th before going out of town. It is now May 8th, and the files are not showing up in my Dropbox account. The most recent version I'm seei...
MountainGram
2 years agoHelpful | Level 5
Kind of hard to take a screenshot of something that's not there. The files in question aren't showing up aonywhere.
Jay
Dropbox Community Moderator
2 years agoCould you get a screenshot of the files that are appearing on the computer then, since that's where they're not syncing from?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!