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Sean106's avatar
Sean106
New member | Level 2
3 months ago
Solved

Files on the Dropbox site aren't syncing to the Dropbox desktop folder

Suddenly my files are not syncing. I can see the files on my phone app and online, but they're not showing in the Dropbox desktop folder. I've restarted my computer, uninstalled and reinstalled, and ...
desktop
sync
  • Jay's avatar
    Jay
    3 months ago

    Hi Sean106, thanks for the info!

    Just to be certain, are you clicking the Dropbox icon in the system tray, in order to access the preferences for the app?

Sean106's avatar
Sean106
New member | Level 2
3 months ago

Jay​ Ugh! Thank you

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    No worries, Sean106, were you able to locate the preferences to check if you haven't unchecked any folders in the selective sync settings?

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