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Cliodhna3's avatar
Cliodhna3
New member | Level 1
3 months ago

Files show a cloud beside them and won't let me upload to other transfer tools

Hi, I am having a problem with my photographic files saved in dropbox. I have a fully paid subscription.  The files are showing in dropbox with full file sizes but when I try to upload to another...
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Cliodhna3's avatar
Cliodhna3
New member | Level 1
3 months ago

Hi Mark,

Thanks for your reply, I am assuming then -computer space wise- they will be taking up space on my computer once downloaded locally?  Perhaps a stupid question but the on dropbox but still on your computer thing really confuses me , although now I think I have my head around it.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey Cliodhna3, welcome to our Community!

No question is a silly question. That's why we're here after all. 

You're correct. If you choose to make these files available offline, then they'll be downloaded locally to the device and therefore their size will no longer be 0kB.

If you have any other questions, I'm always here for you.😇

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