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ctctc's avatar
ctctc
Helpful | Level 6
8 years ago
Solved

Files uploaded to a shared folder come with a red circle and an X on them. Why?

I just uploaded a bunch of PDFs to a shared dropbox folder and instead of the green circle with checkmark to the right, they're accompanied by a red circle with an X. Does anyone know what this means...
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  • ctctc's avatar
    ctctc
    8 years ago

    Found the problem. The author of these files used a\in their name. Replacing the backslash with a hyphen replace's the error flag with an up-to-date flag and they now appear at/home.

     

    Thanks for your help Mark!

ctctc's avatar
ctctc
Helpful | Level 6
8 years ago

Thx Mark. When I mouse over the dropbox icon on the status bar a pop-up message appears stating "Drop box 54.4.90 up to date"

Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 years ago
Are the files open at present? If so they wont be able to sync.

If not try closing and reopening the folders - I sometimes find things get mixed up.

Can you see those files online at www.dropbox.com/home ?
  • ctctc's avatar
    ctctc
    Helpful | Level 6
    8 years ago

    The files are not open at present. Closing and then opening the folder produces the same results. The error flagged files are not visible on www.dropbox.com/home.

    • ctctc's avatar
      ctctc
      Helpful | Level 6
      8 years ago

      Found the problem. The author of these files used a\in their name. Replacing the backslash with a hyphen replace's the error flag with an up-to-date flag and they now appear at/home.

       

      Thanks for your help Mark!

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