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KickingupDust
4 years agoHelpful | Level 5
Finder isn't showing my online-only folders.
After a new install on mac studio, I opted for online only, however in Finder under dropbox folder I cannot see most of my folder or files. How do I get my online only folders & files to show?
Thanks-
8 Replies
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- Megan4 years ago
Dropbox Community Moderator
Hey there, KickingupDust, happy Wednesday!
What is the app's syncing status as we speak? Is it still syncing content, or is it up to date?
Keep me posted, and we'll take it from there.
- KickingupDust4 years agoHelpful | Level 5
Megan,
Thanks for your assistance.
The syncing is complete & I cannot see all my online only folders etc.
J
- Megan4 years ago
Dropbox Community Moderator
Hi KickingupDust!
Have you checked the files and folders for any invalid file names, that could be preventing them from syncing?
If I were you, I'd also check the selective sync settings of the app, to see what you can find there.
- CasparD10 months agoNew member | Level 2
Hi Megan, I have te same issue. So I continued syncing but dropbox is now overfilling my harddrives with all files on dropbox that I don't want on my computer. I only want to see the online-only icons of all files I have on the dropbox cloud.
- Nancy10 months ago
Dropbox Community Moderator
CasparD, if you open your local Dropbox folder and right-click on your files, are you seeing an option to make them online-only? If you click on it, does anything change at all, or do the files remain available offline?
- Gronstal8 months agoNew member | Level 2
Was there ever a fix for this issue? I'm having the same problem. If I switch folders to Online-Only in my desktop folder, the folders then disappear. Only folders synced to my desktop appear in my Dropbox folder. If I select them under Sync in preferences, they re-appear. I would like to see my online-only folders and be able to sync them when I need them... but not have them downloaded to my Mac at all times.
- Walter8 months ago
Dropbox Community Moderator
Hey Gronstal - sorry to hear about this.
What is your computer's OS version, and the version and status of the Dropbox desktop app as shown in your menu bar?
Are you referring to folders that are online only on your computer or selectively un-synced perhaps?
What you mentioned would happen with the selective sync feature, that's why I'm asking.
- Rich8 months ago
Super User II
Gronstal wrote:
If I select them under Sync in preferences, they re-appear.
If you've unchecked the folders in Selective Sync within Preferences, then they're supposed to disappear from the computer. Selective Sync is meant to completely remove the local copy of a folder from your computer. This isn't the same as Online-only.
To set folders to be online-only, first make sure they're checked within Selective Sync and allow them to fully sync, then right-click the folder in Finder and select Make online-only.
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