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Milesprpic's avatar
Milesprpic
New member | Level 1
12 months ago
Solved

Folder appears empty

Is there any way to get access to an expired link? I had gotten a disposable camera processed a year ago and have tried to access the Dropbox link from my emails, however, no matter the browser or d...
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  • Jay's avatar
    Jay
    12 months ago

    If that is the case, then it sounds like there could be a few possibilities here, Either the files were deleted from the linked folder on their account, or they weren't uploaded in the first place to that link and you were given the wrong shared link to the folder.

     

    Without the original owner of the shared link to provide you with the images, it wouldn't be possible to recover them. I'm sorry I can't be more helpful on this matter.

Milesprpic's avatar
Milesprpic
New member | Level 1
12 months ago

The link loads and takes me to the attached folder displayed on the email, it just says the folder is empty. Unfortunately I’ve tried contacting the previous owners but he has retired.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

If that is the case, then it sounds like there could be a few possibilities here, Either the files were deleted from the linked folder on their account, or they weren't uploaded in the first place to that link and you were given the wrong shared link to the folder.

 

Without the original owner of the shared link to provide you with the images, it wouldn't be possible to recover them. I'm sorry I can't be more helpful on this matter.

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