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baip's avatar
baip
Explorer | Level 4
3 years ago
Solved

Folder ownership

We started a Dropbox Business trial from an account that owned several shared folders.  We deleted all the Team members who were sharing those folders except for the account that started the trial.  ...
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  • Walter's avatar
    Walter
    3 years ago

    Hey baip, thanks for using Dropbox and happy Friday!
     

    This sounds expected if you disbanded the team and I'm afraid you'll need to share these folders anew.

     

    I wish I had a better answer for you. 

baip's avatar
baip
Explorer | Level 4
3 years ago

I understand that the owner of the disbanded team receives copies of the team folders and that those sharing the folders that became the team folders still have shared access to them. I'm one of those sharing the original folders. Why don't I see an owner of those folders? Doesn't every folder have an owner?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Can you send me a screenshot of where you're seeing this baip? 

  • baip's avatar
    baip
    Explorer | Level 4
    3 years ago

    I have a screenshot.  How can I send it to you?

    • baip's avatar
      baip
      Explorer | Level 4
      3 years ago

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey baip, if the owner of the folder was a member who's left the team or the folder, the folder won't have an owner.

         

        If you want, you can create a brand new folder and copy the contents of this folder to the new one, so that you can re-share it with the people that need access and you can be the owner.

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