We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
funkdawggg
3 years agoExplorer | Level 3
Folder Share-Link Excessive Traffic Rule
Hello - I have a general question about your Excessive Traffic Rule regarding Dropbox Share Links.
How many Share-Link Clicks in what Time-Frame is considered Excessive Traffic?
For ex...
DGTeacher
3 years agoNew member | Level 2
Hi this is the first time I’ve encountered this and I’ve shared links for a while now. I have shared the link to a folder of photos of our school trip with 30 parents and had this suspension message… is there no way around this? What if I create a new link will that reset the suspension - is it only that link that’s suspended of the folder/downloads itself?
Mark
Super User II
3 years ago
DGTeacher wrote:
Hi this is the first time I’ve encountered this and I’ve shared links for a while now. I have shared the link to a folder of photos of our school trip with 30 parents and had this suspension message… is there no way around this? What if I create a new link will that reset the suspension - is it only that link that’s suspended of the folder/downloads itself?
To add to what Rich said its worth being aware that once the ban clears if you get another one (likely if you have a large number of files/parents) then each ban will get longer.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!