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education-office's avatar
education-office
New member | Level 2
3 years ago
Solved

Folder Updates in Progress - Please try again later

I have shared a folder with 38 people (no files added yet) today, but when I try to add another person, I get the subject message.  I have waited, shut down, logged out, and tried a different compute...
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  • education-office's avatar
    education-office
    3 years ago

    Thanks for the reply.  I had waited perhaps 7 hrs after the initial creation to attempt to add a couple more folks.  Apparently, the system needed to rest overnight because this morning I was able to add an additional user without problem. 

     

    Thanks again for the offer to help,

     

    John

     

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey education-office, thanks for letting us know about this. 

 

38 is a pretty big number of members you invited at once, so perhaps that's what's causing this issue here.

 

There's no specific number of course, but can you give it some more time, before trying to share the folder with another user?

 

A few hours should be okay.

 

Let me know how it goes!

  • education-office's avatar
    education-office
    New member | Level 2
    3 years ago

    Thanks for the reply.  I had waited perhaps 7 hrs after the initial creation to attempt to add a couple more folks.  Apparently, the system needed to rest overnight because this morning I was able to add an additional user without problem. 

     

    Thanks again for the offer to help,

     

    John

     

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