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Forum Discussion

EnzoDeCastro's avatar
EnzoDeCastro
Explorer | Level 3
2 years ago

Folders I've removed with selective sync are still syncing on my computer

I have recently enabled Selective Syncing in Dropbox and only selected a couple of folders for me to see them on my PC, after selecting them. The rest of the folders that I didn't synchronize, synchr...
desktop
sync
windows
EnzoDeCastro's avatar
EnzoDeCastro
Explorer | Level 3
2 years ago

Yes, I've tried using the Beta version of Dropbox in hopes of resolution to my issue, but unfortunately it was not much of a help. I've already emailed Dropbox but they have not responded yet for 2 days now.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

EnzoDeCastro, can you send me your ticket number here? I’ll try to locate your ticket in our system, and leave them an internal note on your behalf.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Lovely, thanks for that! I’ve found your ticket and left a note for our team, too. They should get back to you as soon as possible.

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