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Kris N.3's avatar
Kris N.3
Helpful | Level 5
5 years ago

"Follow" Folder Option Grayed Out

Someone has shared a folder with me, and I want to "follow" the folder so that I get emails when a file is added or changed.  When I over over the ellipses for the folder, the "follow" option is gray...
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Kris N.3's avatar
Kris N.3
Helpful | Level 5
4 years ago

FYI - This never did get resolved as far as I know.  They followed up with me for a bit with "we're working on it", then nothing ...

kisere's avatar
kisere
New member | Level 2
4 years ago

I was having the same issue and after messing around with the notification settings and turning on the "Changes to docs I follow",  the "follow" option was no longer greyed out for the folder I wanted notifications on. Hope this helps! 

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