Forum Discussion

siebzehnx's avatar
siebzehnx
New member | Level 2
3 years ago

Getting an error when generating a link

Whenever I try to create a link I get an error stating “We interrupted your sharing activity because you try to share a file that may contain malware. Check your email for instructions about how to re...
Error Messages
Share
shared links
siebzehnx's avatar
siebzehnx
New member | Level 2
3 years ago
Walter,

I never got any email whatsoever from Dropbox, and I realized of this happening like three days ago, when I tried to generate a link to share something with my daughter and I got the error. How do I get this resolved?

Thanks

Joel
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi siebzehnx, in this case can I initiate an email on my end for you? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!